Cultural Heritage Tour Guiding

Professional Culture and Heritage Tour Guiding (CHTG) is essential to enrich the visitor experience. Through expert storytelling and in-depth knowledge, professional CHTG acts as a bridge between cultures, fostering mutual understanding, respect, and appreciation while promoting authentic local traditions; ensuring responsible, meaningful travel.


Professional Tour Guides are a critical component of the tourism value chain, as they play an essential role in ensuring the information they impart is of critical interest to visitors who seek to learn more about their journey and experience.


Tour Guides are often the first people to welcome visitors and can be the last to bid them farewell. Their role, therefore, goes much further than the sharing of information as they are effectively brand ambassadors for the company, destination, or experience they represent. They are also a vital interface between local communities and travellers.


Professional Tour Guiding is regarded as the key component of many of the experiences consumed today. Therefore, with the growing desire for more authentic and immersive traveller experiences what is communicated and how it is shared has never been more important. Delivering non-factual information or engaging with visitors in a manner that fails to satisfy visitors can result in reputational damage.


Our Culture Heritage Tour Guide training modules cover all that you need to meet traveller demands and expectations today and into the future, ensuring the highest degree of proficiency and professionalism is delivered in a wide range of tourism environments.


Culture & Heritage Tour Guiding Modules

In Person Learning

(Full Day Sessions)

TG1. Tour Guiding Essentials

TG2. Code of Ethics for Licensed Tourist Guides

TG3. Effective Communication Skills

TG4a. Innovative Tourism Product Packaging

‘Codes of Practice’

TG4b. Innovative Tourism Product Packaging

‘Codes of Ethics’


Online Learning

(2 Hour Group Tutorial Sessions)

TG5. Introduction to Cultural Heritage Tour Guiding

TG6. Innovative Tourism Product Packaging and Strategies.

TG7. Tangible and intangible UNESCO Outstanding Universal Values

TG8. Adopting UN Sustainable Development Goals (SDGs)

 TG9. Natural Heritage Inscribed by UNESCO 

 TG10. Tangible Cultural Heritage Inscribed by UNESCO 

 TG11. Intangible Cultural Heritage Inscribed by UNESCO